Privacy policy

Last Updated: April 2026

At Lunariya, protecting your privacy is one of our highest priorities. We are committed to maintaining the security, confidentiality, and integrity of your personal information while providing a safe and enjoyable shopping experience.

This Privacy Policy explains how we collect, use, store, disclose, and protect your information when you visit our website, place an order, create an account, or interact with our services.

By using our website and services, you agree to the practices described in this Privacy Policy.

1. Business Information

Lunariya is an eCommerce business operating within the United States.

Contact Information:

Email: info@lunariya.shop

Phone: +1 506 300-5060

Address: 11723 Wood Ln, Houston, TX 77024, United States

2. Information We Collect

To provide our products and services effectively, we may collect several categories of information.

Personal Information

This may include:

• Full Name

• Email Address

• Phone Number

• Billing Address

• Shipping Address

• Payment Information

• Order History

• Customer Support Communications

• Account Information

Technical Information

We may automatically collect:

• IP Address

• Browser Type

• Device Information

• Operating System

• Website Usage Data

• Shopping Activity

• Referral Sources

• Session Information

• General Geographic Location

3. How We Collect Information

Information may be collected when:

• You place an order

• You create an account

• You subscribe to newsletters

• You contact customer support

• You participate in surveys, promotions, or giveaways

• You browse our website

• Cookies and tracking technologies collect information

• Third-party service providers assist with transactions

4. How We Use Your Information

We use collected information for legitimate business purposes, including:

• Processing and fulfilling orders

• Managing customer accounts

• Providing customer support

• Sending order confirmations and shipping updates

• Improving website functionality and performance

• Personalizing shopping experiences

• Preventing fraud and unauthorized activity

• Conducting business analytics and research

• Improving products and services

• Delivering promotional communications where permitted

• Complying with legal obligations

We strive to use customer information responsibly and only as necessary to operate our services.

5. Cookies and Similar Technologies

Lunariya uses cookies, pixels, and similar technologies to improve website performance and customer experience.

These technologies help us:

• Remember customer preferences

• Maintain shopping cart functionality

• Analyze website traffic

• Improve website performance

• Measure advertising effectiveness

• Deliver relevant content and promotions

Customers may control cookie settings through their browser preferences.

Disabling cookies may affect certain website functions.

6. Sharing Information

We may share information with trusted third-party providers necessary to operate our business.

These providers may include:

• Shopify and related platform services

• Payment processors

• Shipping and logistics providers

• Analytics providers

• Marketing service providers

• Fraud prevention services

• Government authorities when legally required

Lunariya does not sell customer personal information to third parties.

7. Data Security

Protecting customer information is a priority for Lunariya.

We implement reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, misuse, alteration, or destruction.

Security measures may include:

• Secure payment processing

• Encrypted communications

• Access restrictions

• Security monitoring systems

Although we take appropriate precautions, no online platform can guarantee complete security.

8. Data Retention

We retain personal information only for as long as necessary to:

• Fulfill customer orders

• Provide requested services

• Maintain business records

• Meet legal obligations

• Resolve disputes

• Enforce agreements

When information is no longer required, it may be securely deleted or anonymized.

9. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information.

These rights may include:

• Accessing your personal information

• Correcting inaccurate information

• Requesting deletion of information

• Restricting data processing

• Requesting data portability

• Opting out of marketing communications

Requests may be submitted using the contact information below.

10. Children's Privacy

Our services are not intended for individuals under the age of 16.

We do not knowingly collect personal information from children.

If such information is discovered, appropriate action will be taken to remove it.

11. International Data Transfers

Your information may be processed and stored outside your country of residence, including within the United States.

By using our services, you consent to such transfers where permitted by law.

12. Third-Party Websites

Our website may contain links to third-party websites or services.

Lunariya is not responsible for the privacy practices, content, or policies of external websites.

We encourage users to review the privacy policies of any third-party websites they visit.

13. Policy Updates

We may update this Privacy Policy periodically to reflect operational, legal, or regulatory changes.

Updates will be posted on this page together with the revised effective date.

Continued use of our website after changes are published constitutes acceptance of the updated policy.

14. Contact Us

If you have any questions regarding this Privacy Policy or our privacy practices, please contact us.

Lunariya

Email: info@lunariya.shop

Phone: +1 506 300-5060

Address: 11723 Wood Ln, Houston, TX 77024, United States